Infrastructure as a Service

Infrastructure as a service can replace costly on-site IT support so your organization can focus on core competencies.

Your IT infrastructure is more than technology—it’s the lifeblood of your business. At TenHats, we provide comprehensive infrastructure as a service to keep your organization running. From storage and networking resources to improved access and rapid deployment, you get it all on a pay-as-you-go-basis, providing a cost-effective way to focus on core goals.

Infrastructure Services

Data Center Specs

Full Redundancy

All our equipment has a second, independent piece of equipment as a backup. We even use two independent power grids, allowing us to have an A and B side of our data center supported by internal power sources. If the A side falters, the B side can fully take over. This method is how we offer the best service in our region.

Around-The-Clock Support

If you have an issue or question, our team is on call 24/7. Whether it’s tech support or 2:00 a.m. maintenance, we’re always ready to help.

Constant Protection

Physical security is one of the top risks to your data outside of a data center. We’ve equipped the data center at TenHats with industry standard fire, flood, and theft protection security systems.

HIPAA & SOC 2 Security

Because we specialize in healthcare and finance, everyone, from our security guards to our CEO, complies with HIPAA and SOC guidelines.

10,000-foot Purpose-Built Location

Many data centers are built in repurposed buildings. Instead, we built our data center from the ground up. We scrutinized every detail to create the best infrastructure possible.

24x7 Armed Guards

No one can enter our data center or offices without first passing our security team. TenHats’ armed guards monitor the campus at all times to ensure your infrastructure stays safe.

What Is Infrastructure as a Service?

Infrastructure as a service (IaaS) is a cloud computing model that provides essential IT infrastructure for: 

  • Data storage
  • Web applications
  • Networking resources


The most obvious benefit of this cloud service model is cost savings. Instead of maintaining the necessary IT resources in-house, including servers, power sources, and full-time developers, companies can focus on growing their core business lines.

IaaS users can also take advantage of customization. For example, you can add servers for additional virtualized computing resources without needing to physically travel to the data center. When you opt for the IaaS model, your organization can deploy, support, and maintain your apps while TenHats maintains the physical infrastructure that makes it possible.

What Are the Benefits of IaaS for Your Business?

Infrastructure as a service from TenHats gives you plenty of advantages to help your organization succeed. From testing and development to rapid deployment, our team of infrastructure experts helps you achieve your goals.

You receive the following benefits and more by partnering with TenHats for your IaaS needs.

With IaaS, you can avoid the capital expenditures that come with the purchase and upkeep of your own hardware. Instead, you can leverage our virtual infrastructure. This way, you get to skip the upfront investment cost, reduce the cost of ongoing maintenance, and align your infrastructure expenses with your actual usage.

IaaS provides your business with the ability to increase or reduce your infrastructure resources based on your needs. With this level of flexibility, you can quickly adapt to demand to handle:

  • Increased traffic
  • Expanded operations
  • Adjustments to seasonal demand

TenHats offers flexible plans to help you scale based on the needs of your organization, no matter what they may be.

Outsourcing your infrastructure frees up your internal IT resources to focus on core business activities and strategic initiatives such as:

  • Technical expertise
  • Problem-solving
  • Project management
  • Information security


Instead, your IT team can focus on what they do best: delivering value-added services that directly impact your organization’s growth. 

IaaS solutions are accessed online. This is especially ideal for remote teams since it enables productivity and collaboration from any place with an internet connection. At TenHats, we go further by having robust infrastructure and redundancies in place to ensure high availability.

Traditional on-premise infrastructure can be a costly and time-consuming undertaking. With IaaS from TenHats, you can avoid the hassle of:

  • Hardware procurement
  • Installation
  • Configuration


Instead, you receive pre-configured infrastructure that’s virtualized and ready to be deployed. This includes basic components such as VMs, storage, and networking. All of this can be done with a few easy clicks or API calls, greatly reducing the time to market for new services or applications.

IaaS is an ideal environment for testing and development. It allows your organization to quickly create virtual servers and resources to:

  • Create test environments
  • Simulate production scenarios
  • Develop and deploy applications


All of this can be done without affecting the production infrastructure. IaaS affords agility and isolation, saving your organization money and accelerating your development cycle. You can also enable efficient testing and experimentation within these environments.

Can IaaS Be Used for Disaster Recovery?

IaaS can play a key role in disaster recovery. Since it allows your business to rent and manage infrastructure components, it makes for a flexible disaster recovery solution. A variety of factors play into this, but two of the most important are replication and backup.

Replication is the process of creating or maintaining copies of data, applications, and systems. These copies can be kept in different locations to help improve redundancy and disaster recovery. With IaaS, you receive flexible and scalable infrastructure that can be leveraged to achieve these goals.

IaaS also plays an important role in the backup process of disaster recovery. It provides storage solutions for your backup data as well as the ability to scale the backup process based on need. You can also configure virtual servers to handle backup-related tasks such as running backup software and performing data duplication.

TenHats Data Center
By The Numbers

As the only locally owned enterprise IT firm in Knoxville, Tennessee, our community’s needs drive the decisions we make.


Square Feet


Generator Capacity


Cooling Capacity


Caterpillar Generator


Security Staff

What Are the Basic Components of Infrastructure as a Service?

With IaaS, you receive cloud computing services designed to do one specific job: execute high-performance computing without having to maintain your own physical infrastructure. To do this, TenHats provides key components to help your business get the most out of our services.

Virtual Machines

Control your infrastructure virtually.
Known as VMs for short, virtual machines mimic the physical hardware of computers and other devices. This allows them to run on remote servers where you can run operating systems and applications. VMs allow you to control different parts of your infrastructure virtually.


Cyberthreats don’t sleep, and neither does TenHats.
Our team implements a variety of security measures to protect your data and resources, including access controls, encryption mechanisms, and intrusion detection and prevention systems. You also have the ability to define your own security policies and manage access permissions.


Connect and manage your infrastructure.
With IaaS, you receive networking capabilities that allow you to connect and manage your VMs. This includes features such as firewalls, subnets, load balancing, virtual networks, and VPNs. You can configure your network settings as you see fit and control the flow of traffic within your IaaS environment.

Management and Monitoring

We provide the necessary tools and interfaces for resource management.
Our tools allow you to control your virtual machines, storage, and networking components with more provisioning, configuration, and management. Our monitoring tools allow you to be more granular, as well. You can enable performance tracking, resource utilization, and troubleshooting with TenHats.


We make storing and retrieving data easy.
We provide different types of storage such as file storage, block storage, and object storage. File storage shares file systems that can be accessed by multiple VMs. Block storage provides persistent storage for your VMs while object storage is for unstructured data.

APIs and Automation

Manage your resources programmatically.
We offer APIs (Application Programming Interfaces) that allow you to interact with and manage your resources programmatically. APIs are key for facilitating automation and enabling provision. They also give you the ability to configure and manage your resources through scripts and software tools.

Your IT infrastructure is the lifeblood of your business, which is why we offer comprehensive solutions to protect it. Our IaaS solutions are comprehensive and proactive, providing the knowledge, tools, monitoring, and security capabilities you need. Partnering with TenHats helps you reduce risk while improving resiliency and efficiency.

Our team at TenHats offers a free discovery visit, where we can evaluate your current IT load and recommend solutions based on your organization’s overall strategic goals.

Send us a message or call us at 865-770-5920 today!

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