Colocation Services

Colocation data centers allow you to outsource your IT infrastructure so you can focus on your core mission.

At TenHats, we understand that IT infrastructure isn’t just another piece of technology. It’s an essential facet of your organization that helps you compete, adapt, and thrive. With our data center, you receive everything you need to scale your business and achieve your goals.

Colocation Services

Data Center Specs

Full Redundancy

All our equipment has a second, independent piece of equipment as a backup. We even use two independent power grids, allowing us to have an A and B side of our data center supported by internal power sources. If the A side falters, the B side can fully take over. This method is how we offer the best service in our region.

Around-The-Clock Support

If you have an issue or question, our team is on call 24/7. Whether it’s tech support or 2:00 a.m. maintenance, we’re always ready to help.

Constant Protection

Physical security is one of the top risks to your data outside of a data center. We’ve equipped the data center at TenHats with industry standard fire, flood, and theft protection security systems.

HIPAA & SOC 2 Security

Because we specialize in healthcare and finance, everyone, from our security guards to our CEO, complies with HIPAA and SOC guidelines.

10,000-foot Purpose-Built Location

Many data centers are built in repurposed buildings. Instead, we built our data center from the ground up. We scrutinized every detail to create the best infrastructure possible.

24x7 Armed Guards

No one can enter our data center or offices without first passing our security team. TenHats’ armed guards monitor the campus at all times to ensure your infrastructure stays safe.

What Are Colocation Services?

Colocation offers the opportunity to rent or lease space from a third-party data center facility. This space houses your servers, network equipment, and other vital computing hardware for your organization. Colocation facilities provide a specialized, cost-effective alternative to in-house IT solutions.

Our colocation data center provides everything required to keep your hardware operational. This includes:

  • Rack space
  • Power
  • Network connectivity
  • Cooling
  • Backup & disaster recovery


Colocation services ensure the security, redundancy, and environmental conditions you need for your hardware to work. You can choose to buy or lease hardware and controls. For those who enjoy taking a hands-on approach, clients will also be able to maintain and manage their own equipment.

How Do Colocation Data Centers Connect with Their Customers?

Colocation data centers often connect with their customers in a number of ways to provide efficient and reliable connectivity. It’s important to know that connectivity options can vary between colocation data centers. Availability will depend on factors such as their infrastructure, network provider partnerships, and customer requirements, but popular methods include:

Colocation service providers often have multiple network service points (NSPs) available. They come in a range of options including dedicated internet access and multiprotocol label switching (MPLS). Customers can subscribe to these services to establish connectivity.

Cross connects are physical connections between your hardware and the colocation service’s network infrastructure. This method works by using cables to connect the data center’s network devices to your equipment. Cross connects are ideal low-latency and high-bandwidth connections, such as connecting routers and switches to servers.

A virtual private network (VPN) creates a secure and encrypted connection over a public network. Unlike public options, these are much faster than public options. They also provide more security and allow for more customization based on your organization’s needs. This ensures that you can securely connect your network or device to a data center.

VPNs are popular options for:

  • Secure data transmission
  • Remote access
  • Site-to-site connectivity

Internet exchange points (IXPs) are physical locations where a number of network providers connect their networks. IXPs make exchanging traffic between internet networks easier. This allows data center customers to access a broad selection of networks with improved network performance.

Dark fiber refers to leasing unlit or unused fiber optic cables to connect to a data center. This method allows direct control over your network infrastructure, providing high-capacity connectivity with low latency. Dark fiber allows for more control, and customers are able to maintain and operate the equipment.

TenHats Data Center
By The Numbers

As the only locally owned enterprise IT firm in Knoxville, Tennessee, our community’s needs drive the decisions we make.


Square Feet


Generator Capacity


Cooling Capacity


Caterpillar Generator


Security Staff

How Do Businesses Benefit from Colocation Data Centers?

Colocation services from TenHats provide plenty of advantages to businesses and organizations looking for a secure and reliable IT infrastructure. With our colocation data center, you can take advantage of:

Network Connectivity

Take advantage of cost savings, customization, and scalability.
Access robust connectivity and infrastructure options, including high-speed connections with direct access to different internet service providers and cloud service providers. Our carrier-neutral data center can lead to cost savings, customization, and increased scalability.

Scalability and Flexibility

Expand IT resources without being limited by physical space.
Businesses have different needs based on their size and industry. Colocation facilities are the perfect solution for changing demands. Our colocation data center provides the scalability and flexibility you need.

Improved Security

Cyberthreats don’t sleep, and neither does TenHats.
Colos help protect valuable data and IT equipment with enhanced security measures, including firewalls, data encryption, and intrusion detection systems. Our colocation data center also provides physical security, keeping your data secure from every type of threat.


We meet the regulatory frameworks of your industry.
We make a point to meet industry regulations. This includes important standards such as HIPAA and SOC II compliance. We know that meeting these standards helps ensure that your clients are also meeting their requirements for their data processing and storage.

Enhanced Reliability and Redundancy

Ensure that downtime and data loss are kept to a minimum.
To ensure you always have access to your data, our colocation data center features 24/7 local customer support, fault-tolerant power cooling with a 99.995% uptime, power backup systems to prevent power outages, and multiple network connections from different providers.

Disaster Recovery

Enjoy the extra layers of protection that ensure the safety of your data during a disaster.
Located in Knoxville, TN, our data center is surrounded by mountains, protecting us from hurricanes. The area has a low risk for seismic activity as well as flooding. Our safe location puts us at a much lower risk of a disaster, ensuring a faster recovery than other areas.

Your data is the heart of your business, which is why we offer comprehensive solutions to protect it. TenHats’ colocation services help you store and process data regardless of your industry or business landscape. By opting for an off-premise data center, you can put more effort into fulfilling the core mission of your organization. When you partner with us, you get a cost-effective data solution with world-class expertise and support.

Why Should You Partner with TenHats for Your Colocation Needs?

Outsourcing your data storage and processing needs with TenHats lets you pass the burden of day-to-day operations to our team of professionals. Our colocation team handles power usage, cooling, and network connectivity for all your data. This lets you focus on staying competitive with new strategic initiatives and core business functions.

Our team keeps up to date on the latest:

  • Threats
  • Vulnerabilities
  • Best practices across the digital landscape


TenHats ensures that your organization receives the highest level of expertise possible. 

The capital expenditures for building and managing your own data center can drain your budget as well as other resources. With TenHats, you get an outsourced data solution with reduced costs compared to the up-front expense of on-premise options.

Our colocation services team has decades of experience supporting organizations like yours. We also provide around-the-clock support and managed services to better serve you. Our team stays informed about the industry’s latest best practices, threats, and vulnerabilities. 

We also perform remote hands services, where our technical staff assists you with tasks such as:

  • Server reboots
  • Hardware installations
  • Troubleshooting


All of these services are designed to ensure the highest level of expertise and specialization for your business.

Are you ready to partner with a colocation service provider for your data storage and processing needs?

Send us a message or call us at 865-770-5920 today!

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