5 Reasons to Consider Outsourced IT Support

Each year, businesses outsource around 300,000 jobs in the United States.

And that’s just jobs! This number doesn’t include the thousands of other roles filled by service providers and firms around the country.

Most business owners outsource a part of their operations in some way. Whether it’s brand development or legal advice, managers often find themselves working with people outside of their organization.

As you might know, IT is one of the most common services people outsource. Outsourced IT support offers a variety of benefits. In this article, we’ll outline the top 5 reasons to outsource your IT with a managed service provider.

1. Grow Your Business with Ease

Large businesses are 66 percent more likely to outsource parts of their daily functions than small businesses are.

There are various reasons for this, but there’s a key takeaway here: successful businesses outsource. Even if they don’t outsource everything, part of growing is finding what departments may be more successful with outside help.

IT is great option for outsourcing because its complexity grows dramatically as your business grow. When you start your business, you may just need a public cloud and help with simple tech problems, but once you’re managing 150+ employees with an entire IT infrastructure, you’re going to need more than one or two IT employees.

You can avoid the hassle of hiring more IT pros, tackling new problems, and adjusting workflow by partnering with an outsourced team that’s ready to scale with you.

2. Support Your Employees and IT Team

Your employees aren’t IT professionals, and your IT team can’t handle everything.

Although some employees may eventually figure out their own problems, an IT professional can create solutions much faster. Not only does this improve productivity, but it also keeps employees from becoming frustrated with broken tech.

If you already have IT professionals on staff, they likely handle everything from small-scale issues to major tech renovations. That’s great, but it also means they’re spending time on minor problems when they could be improving the parts of your business that make a difference.

Outsourcing to an IT team doesn’t mean you need to fire all your existing IT employees. It just means that you can allow the managed service provider to handle the issues that your IT team just doesn’t have time for anymore.

3. Reduce Vendor Frustration

Nothing is worse than an annoying vendor, especially if you’re not tech fluent. That’s why IT managed service providers deal with your vendors for you.

You can say goodbye to waiting on hold for hours or wondering how to ask a question in a way that tech people will understand. Your new IT team can handle it all.

Of course, if you want to continue working with your vendors, that’s fine too. A good IT team is happy to let you do it yourself, but you can always ask them to tackle your headaches for you.

4. Save Money

In 2020, the average business’s total IT budget grew from 12.7 percent in 2019 to 13.6 percent.

That might sound like a small amount of growth, but think about all the purchases your business has to make. A part of your business that doesn’t directly increase sales like IT shouldn’t have to cost more every year.

Plus, with the growing dependence on advanced IT systems, the trend will only increase.

Working with a managed service provider will decrease and stabilize your IT budget. You won’t have to pay for anything more than what you need.

Dedicated IT employees are great for medium to large businesses, but small teams are often able to increase their bottom dollar by outsourcing their IT help.

5. Focus on What Matters

Ultimately, IT shouldn’t be something that falls on your shoulders. Computer updates, purchasing new equipment, and designing a hybrid cloud probably isn’t what you had in mind when you started your business or took on your role.

Working with a managed service provider means that you can forget about those responsibilities. Managed IT allows you and your employees to focus on what matters most in business and life, not tech problems.

Outsourced IT Support: Next Steps

After reading this article, we hope it’s clear how outsourced IT support can help you and your business thrive. Remember that tech can make or break a business; getting it right is paramount.

Whether it’s network management or changing a desktop background, our team is ready to make your IT infrastructure better than ever. Please contact us today to let us know how we can help you.

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Aaron Sherrill

Aaron is the Chief Technology Officer at TenHats leading the technology, cybersecurity, and data center teams of our organization. He has 25+ years of IT and security experience spanning across a variety of industries, including healthcare, manufacturing, and software development.

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