Knoxville’s Managed IT Services Provider

Partnering with a managed IT service provider streamlines your business operations and reduces costs. TenHats brings you expert support and proactive monitoring to help you adapt, compete, and thrive.

Managed IT Services

IT Services Built for Growth

You need business IT solutions that don’t just keep up but help you stay ahead. Whether you’re managing sensitive data, navigating compliance requirements, or striving to boost productivity, your business deserves an IT partner who understands your unique challenges and goals. That’s why leading Knoxville organizations choose TenHats.

At TenHats, we combine industry-specific expertise with strategic technology solutions. Whether you work in healthcare or finance, we ensure your business complies with critical standards like HIPAA and SOC 2 guidelines, giving you peace of mind when handling sensitive information.

As the region’s only Microsoft Direct Cloud Solution Provider, we help you maximize the value of Microsoft 365 products through tailored licensing and seamless integration, enabling your team to collaborate more effectively. Our customized approach adapts to businesses of all sizes, addressing your current challenges while preparing you for future growth.

Locally owned in East Tennessee, TenHats offers responsive service rooted in a deep understanding of regional business needs. Let us help you leverage technology to drive long-term success for your business and customers.

Services

Elevate Your Business with Comprehensive IT Services

Helpdesk Support

Compliance

Data Backup & Business Continuity

Cloud Services

Network Management

Partner with TenHats

Sharpen Your Competitive Edge

Partnering with TenHats for managed IT services transforms your technology into a strategic asset. Our comprehensive approach allows your internal team to focus on innovation and growth while we handle maintenance, support, and updates for a predictable monthly fee.

With TenHats, you can expect a more productive IT environment that supports your long-term goals. You’ll gain access to cutting-edge technology and expert professionals, addressing skills gaps and complementing short-staffed teams. This partnership aligns your technology with your business objectives, providing a competitive edge in the market.

We provide world-class IT services in East Tennessee and throughout the Southeast.

Get in touch for a free, no-obligation quote.

Comprehensive IT Services

Managed Services We Offer

TenHats offers comprehensive IT managed services to enhance your business’s efficiency and security. Our proactive monitoring and maintenance services provide 24/7 surveillance of your IT environment, identifying and addressing issues before they escalate. We handle regular tasks like software updates and system backups to keep your systems running smoothly.

Our help desk support offers expert troubleshooting and remote assistance for all your technical inquiries. We implement robust security measures, including firewalls and intrusion detection systems, to protect against cyberthreats and ensure compliance with industry regulations.

TenHats also provides data backup and disaster recovery solutions to safeguard your critical business information.

Our cloud services assist with migration and management of cloud environments, including private and hybrid setups. Additionally, we offer network management services using remote monitoring and management (RMM) to optimize your network performance. With our service level agreements, you can expect efficient problem resolution and defined response times, making TenHats a valuable IT partner for your business.

Managed IT Services

Frequently Asked Questions

What kind of strategic IT services do you offer?

TenHats offers strategic IT services including IT infrastructure design, cloud architecture, cybersecurity planning, disaster recovery, and technology consulting. We also provide expertise to leverage technology for positive business outcomes, helping your organization adapt, compete, and thrive in the digital landscape.

How do you handle data security and compliance?

We use multi-layered measures, including HIPAA and SOC II compliance, robust encryption, access controls, and 24/7 physical security. We also provide disaster recovery, regular audits, and employee training to meet evolving regulatory standards.

Can you provide customized solutions?

TenHats provides customized IT solutions by designing, implementing, and managing modern infrastructure tailored to specific business needs. We offer strategic guidance, 24/7 support, and expertise across a range of industries to drive positive outcomes and help your business efficiently achieve its goals.

How do you handle data backups and disaster recovery?

TenHats provides comprehensive backup and disaster recovery services, offering full redundancy and constant protection. We implement HIPAA and SOC 2 compliant security measures, utilize off-site data centers for extra protection, and help your business establish recovery time and point objectives to minimize data loss.

What proactive services do you offer?

We perform proactive services such as 24/7 monitoring, regular system maintenance, security updates, and data backups. We also conduct disaster recovery planning, network optimization, and cybersecurity audits to prevent issues and ensure smooth IT operations for businesses.